VivaLing Business has created this privacy statement in order to demonstrate VivaLing Business’s firm commitment to the privacy of the data we collect about our customers. The following discloses our information gathering and dissemination practices for business.vivaling.com.
Your Personal Profile
When we ask you for information, our main interest is to provide you with a more personalized service. We respect your privacy and do not sell, rent or trade your name or personal information to other organizations except as outlined in this policy.
Security measures
The security of your personal information is important to us. We follow generally accepted industry standards to protect personal information submitted to us, both during transmission and once we receive it.
We insist on password verification at login to protect you from unauthorised access to your personal profile and course history.
Only employees who need the information to perform a specific job (for example, billing or customer service) have access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Despite these security procedures and practices, as with all computer networks connected to the Internet, VivaLing Business cannot guarantee the security of your personal information or other information provided over the Internet and will not be liable for any breach of security.
No method of transmission over the Internet, or method of electronic storage, is 100% secure, so we cannot guarantee its absolute security.
Communications from the site
You have the ability to unsubscribe from any email sent from our site at any time, simply by clicking on the unsubscribe link included at the bottom of each email we send.
We will send you strictly service-related announcements on rare occasions when necessary. For example, if our service is temporarily suspended for maintenance, we may email you. As a general rule, you may not opt out of these communications, which are not promotional in nature. If you do not wish to receive them, you can deactivate your account by emailing us to support@vivaling.com
Membership and subscription registration
VivaLing Business offers online language courses at competitive prices. To take one of these courses or become a user of our community services, you must first become a member of VivaLing Business. When you register, we collect information such as your name and email address. We also ask for demographic information (such as age and gender) to create a profile for you. You may also be asked to provide us with credit card information so that you can pay for the services you request. This information is encrypted on a secure server. As a member, you will be added to our mailing list to receive occasional emails about service information, special offers and promotions from VivaLing Business.
Access to personal information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, modify or delete your personal information by making the change in your Parent Account, or by contacting our customer service department. We will respond to your request to access your personal information within eight days.
We will retain your information for as long as your account is active or as long as necessary to provide services to you. Furthermore, we will retain and use your information as necessary to meet our legal obligations, resolve disputes and enforce our agreements. Note that your free account remains active even if your subscription to our paid services has expired.
Changing or deleting profile information in accordance with the new European Data Protection Regulation (GDPR)
Editing your profile: You can edit your profile at any time. Your changes will be updated immediately.
Deleting or deactivating your profile: You can delete or deactivate your profile at any time by contacting our customer service department at dpo@vivaling.com
Deleting an unauthorized profile: If you wish to request the deletion of an unauthorized profile, you may do so by contacting our customer service department at dpo@vivaling.com.
Who we share your information with
We may provide your personal information to companies that provide services to assist us in our business activities, such as processing your payment or providing customer service. These companies are permitted to use your personal information only as necessary to provide these services to us
We may also disclose your personal information as required by law, to comply with a subpoena or similar legal process when we have a good faith belief that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a government request
If VivaLing Business is involved in a merger, acquisition or sale of all or a portion of its assets, you will be notified by email and/or a prominent notice on our website of any change in ownership or use of your personal information, as well as any choices you may have regarding your personal information to any other third party with your prior consent to do so.
Links to other websites
This site contains links to other sites. Please be aware that VivaLing Business is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Website that collects personally identifiable information. This privacy statement applies solely to information collected by VivaLing Business.
Testimonials
We post customer testimonials on our website that may contain personally identifiable information. We obtain the customer’s consent via email prior to posting the testimonial to display their name with their testimonial. If you wish to request the removal of your testimonial, you may contact our customer service department.
VivaLing Business’ privacy policy may change. If we decide to change the way we collect, use, or share information, we will take commercially reasonable steps to notify members by means of an email that explains the changes and gives them the choice of whether to allow us to use their information.
If you have any questions about this policy statement, please contact us.